Ticket Tracker
Manage Work Orders and Change Requests
Ticket Tracker is a full service work order management tool.
Clients have private profiles and login privileges to submit unlimited work orders to Ticket Tracker.
You have complete documentation and work-flow management of the request. Once a work order request is submitted to Ticket Tracker a conversation thread is created between the client and your company.
Ticket Tracker keeps your work order submissions organized, filtered and managed in one place.
Your customers can easily reference the entire historical record of the Work Order.
Features include:
Rich text editor
Unlimited file uploading
Full document submission
Thread logging
Private profile
Complete documentation of request
Client profile management
Milestone completion notifications
Billing submissions
Ticket Tracker is offered on a subscription basis. For a demonstration, please contact Netmatrix today.
Ticket Tracker is a custom and proprietary .NET Netmatrix application.